What file formats do you accept for printing?
We accept various file formats including PDF, AI, EPS, PSD, and high-resolution JPG/PNG files. For best results, we recommend submitting files in PDF format with embedded fonts and high-resolution images (300 DPI or higher).
How long does it take to complete a printing job?
Turnaround times vary depending on the project complexity and quantity. Standard jobs typically take 2-3 business days, while rush orders can be completed within 24 hours. We'll provide you with an estimated completion time when you place your order.
Do you offer proofing before final printing?
Yes, we provide digital proofs for all orders. For large projects, we also offer physical proofs at an additional cost. This ensures you're completely satisfied with the final product before we proceed with the full print run.
What paper types and finishes do you offer?
We offer a wide range of paper types including matte, glossy, and textured finishes. Our standard options include 80lb, 100lb, and 130lb cover stocks, as well as various specialty papers. Contact us for specific options available for your project.
Do you offer bulk printing discounts?
Yes, we offer volume discounts for bulk orders. The discount percentage increases with the quantity ordered. Please contact our sales team for a custom quote based on your specific requirements.
What is your policy on reprints or corrections?
If there's an error on our part, we'll reprint your order at no cost. For client-requested changes after approval, additional charges may apply. We recommend thoroughly reviewing proofs before final approval to avoid any issues.