WG Trust Press Logo

Terms and Conditions

Please read these terms and conditions carefully before using our services.

1. Acceptance of Terms

By accessing and using WG Trust Press's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

WG Trust Press provides professional printing services including but not limited to:

  • Digital printing
  • Large format printing
  • Custom design services
  • File preparation and proofing
  • Delivery services

3. Ordering and Payment

All orders are subject to:

  • Availability of materials and resources
  • Acceptance of your files and designs
  • Payment of the agreed price
  • Completion of all necessary artwork approvals

4. File Requirements

Customers are responsible for providing print-ready files that meet our specifications. We reserve the right to:

  • Request file corrections if they don't meet our standards
  • Charge additional fees for file preparation if necessary
  • Refuse service if files are consistently not meeting requirements

5. Delivery and Timing

While we strive to meet all delivery deadlines:

  • Delivery times are estimates and not guaranteed
  • Additional time may be required for complex orders
  • Force majeure events may affect delivery schedules

6. Quality Assurance

We maintain high quality standards for all our products. However:

  • Minor variations in color and finish may occur
  • Customers should inspect all products upon receipt
  • Claims must be reported within 48 hours of delivery

7. Cancellation Policy

Orders may be cancelled under the following conditions:

  • Before production begins: Full refund minus any design fees
  • During production: Partial refund based on work completed
  • After production: No refund available

8. Privacy and Data Protection

We are committed to protecting your privacy and handling your data in accordance with applicable laws. Please refer to our Privacy Policy for detailed information.

9. Limitation of Liability

WG Trust Press shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Last updated: June 19, 2025